Shopping With Us During Covid-19

Updated Thu Mar 18, 2021…

Q: Is Pine Mountain Sports open now? Yes! In order to keep our customers and staff safely distanced our in-store access is limited to a few customers at a time (face masks required inside, please – we are happy to provide you with one). We are still offering curbside retail service on request. We are currently open from 10A-6P every day of the week. Please call first at 541-385-8080.

Q: Can I shop for a new bike now? Absolutely! New bike shopping can easily be done by coming by the store, or you can set up an appointment with us. In addition to our showroom, we’ve roped off a section of our parking lot just for you and a staff member to talk and test ride bikes. You can also browse and price new bikes on-line at the Santa Cruz, Juliana, and Trek websites. Got bike questions or special requests? Please give us a call at 541-385-8080 or send an email to

Q: Can I get my bike or skis worked on? Yes! Walk-ins are welcome, but we do recommend an appointment for more involved services right now. Our bike techs are in high demand now, so when setting an appointment we ask for a $40 deposit in order to reserve your day on our service calendar. An appointment means that you only have to part with your bike for that day. Call 541-385-8080 to talk to one of our service writers and make an appointment.

Q: Are you renting bikes right now? Yes, we do ask you to reserve your bikes at least a day in advance. This time of your our demo fleet offerings are limited so we may be unable to provide a rental bike without a reservation. Visit our Mtn Bike Rentals page to see what bikes and sizes are being offered now. If you are shopping for a new bike we do have some demo bikes available so you can demo a bike before you buy it. Ask us for details.

Q: Are you renting skis right now? No, we are NOT currently renting any skis or boots. Right now we are only renting snowshoes. Visit our Winter Rentals page to see what is being offered now. Please note that we do not offer reservations for winter gear including snowshoes. Thank you!

Q: Can I buy stuff right now? Absolutely! Our store is mostly open now and we’re excited to welcome you inside to try on clothing, helmets, and shoes. Please note that face masks are required inside our store, and we are happy to provide you with one. Thank you! If you know what you are looking for please give us a call and a member of our staff will make sure we have what you need. Some of our inventory can be viewed here on

Q: Are any Pine University clinics or group rides happening soon? Unfortunately not. We’ll be strictly adhering to the Governors recommendations on social distancing and we suspect that not much will change until late 2021. We still have events on our calendar for the year, and we’ll keep updating the status of those events as they draw near.


Thank you!! Thanks in advance for your patience and your business. It’s a strange time for all of us right now and we’re working to provide the essential services that you need right now. Please know that our main priority is to keep our community and our staff healthy. If you have any questions or suggestions please send us an email to

Free local home delivery is available on request with new bikes ordered from