Shopping With Us During Covid-19

We’re doing bicycle shopping by appointment, in our back parking lot.

Updated Tue June 30, 2020…

Q: Is Pine Mountain Sports open right now? Yes! Mostly… In order to keep our customers and staff safely distanced our in-store access is limited to a few customers at a time (face masks required inside, please – we are happy to provide you with one). We are still offering curbside retail service on request. We are only accepting labor by appointment over the phone. We are currently open from 10A-6P every day of the week. Please call first at 541-385-8080.

Q: Can I shop for a new bike now? Absolutely! New bike shopping can easily be done by appointment with us. Wanna just talk bikes on the phone? We love talking bikes! Wanna set a time to meet in person? We’ll meet you outside to talk bikes, and let you test ride any bikes that you are interested in. We’ve roped off a section of our parking lot just for you and a staff member to talk, and we’ll disinfect new bikes and their touch points as we bring them out for you. You can also browse and price new bikes on-line at the Santa Cruz, Juliana, and Trek websites. Got bike questions or special requests? Please give us a call at 541-385-8080 or send an email to info@pinemountainsports.com

Q: Can I get my bike or skis worked on? Yes! Please call first, as we require an appointment for all services right now. Our bike techs are in very high demand now, so we ask for a $40 deposit in order to reserve your spot on our service calendar. In order to keep things safe, we also require that your bike be washed and cleaned by you in advance. This makes is easier for us to clean it again with alcohol when we accept it and again before one of our techs works on it. If your bike shows up dirty for an appointment we will not accept it. Call 541-385-8080 to talk to one of our service writers and make an appointment.

Q: Are you renting bikes right now? Yes, we do ask you to reserve your bikes at least a day in advance. We may be unable to provide a rental bike without a reservation. Visit our Mtn Bike Rentals page to see exactly what bikes and sizes are being offered now. If you are shopping for a new bike we do have some demo bikes available so you can demo a bike before you buy it. We are unlikely to have bikes for walk-in demo/rental requests. Ask us for details.

Q: Can I buy stuff right now? Absolutely! Our store is mostly open now and we’re excited to welcome you back inside to try on clothing, helmets, and shoes. Please note that face masks are required inside our store, and we are happy to provide you with one. Thank you! If you know what you are looking for please give us a call and a member of our staff will make sure we have what you need. Some of our inventory can be viewed here on Locally.com

Q: Are any Pine University clinics or group rides happening soon? Probably not. We’ll be strictly adhering to the Governors recommendations on social distancing and we suspect that not much will change until fall, at the earliest. We still have events on our calendar for the year, and we’ll keep updating the status of those events as they draw near.

 

Thank you!! Thanks in advance for your patience and your business. It’s a strange time for all of us right now and we’re working to provide the essential services that you need right now. Please know that our main priority is to keep our community and our staff healthy. If you have any questions or suggestions please send us an email to info@pinemountainsports.com

Free local home delivery is available on request with new bikes ordered from TrekBikes.com