The Pine Mtn. Blog


This Is Our OSO Rear Shock Dyno

This is our OSO rear shock dyno that’s mounted to the wall of the suspension room in our service department. We use this to check that all of the rebound and compression adjustment clickers on your rear shock are functioning properly and giving you the complete and proper range of adjustment. It also helps us cycle your shock, confirm travel and IFP (internal floating piston) clearance, and test for any bleed or parts issues. It’s not an inexpensive tool, and it’s one of the many ways and reasons that we guarantee all of our service.


Let Us Recycle Your Bike Tires!

Bri, Jody & Kyla (one of our summer interns) with worn out tires headed for the recycling center.

 

Bring your old bicycle tires to Pine Mountain Sports and we’ll recycle them for you at no charge!

The service department at Pine Mountain Sports replaces a lot of worn out mountain bike tires on a daily basis. We know that a full service bike shop like ours creates a lot of waste, so we’re always looking at ways to minimize our trash and recycle as many things as possible.

Did you know that most of the Deschutes County disposal and recycling centers will recycle bicycle tires for $1 each? When you get new tires installed on your bike at Pine Mountain Sports we save your worn out treads and we pay to have them recycled for you at the Knott Landfill.

The staff at Pine Mountain Sports is happy to recycle any of your old bicycle tires for you at no charge! It doesn’t matter if you bought your new or old tires from us. Please don’t throw them in the trash! Just rinse and wipe away any sealant that’s still in them and then bring them by the store. Our staff will add them to our tire recycle pile for our next recycling run.

Got tubes? Our friends at REI Bend collect and recycle old inner tubes! You can bring us your tubes and we’ll take them over there for you, or drop them off directly to the bicycle service counter at REI in the Old Mill.

Let’s all do our part to Rethink Waste in Central Oregon!

 


Trek Fuel Raffle For CYFC

Pine Mountain Sports is raising money for Cascade Youth & Family Center by raffling off a 2019 Trek Fuel 9.8 mountain bike with the brand new Shimano XT 1×12 Group! Part of the fundraising efforts of the Pine Mountain Sports Community Ambassador Program, every dollar collected from this raffle will be given directly to CYFC.

What’s radder and badder than donating dollars to Cascade Youth & Family Center? How about donating dollars to Cascade Youth & Family Center AND getting rewarded with a raffle ticket chance to win a $6500, custom Trek EX 9.8 built up just for you by Pine Mountain Sports with the new Shimano XT 1×12 in Volt green. (See the actual bike below and at Pine Mountain Sports!) With 130mm of travel, a carbon frame, and some custom built Bontrager carbon wheels and Shimano hubs this Fuel 29er is THE perfect trail bike for our Central Oregon trails. For every $10 raffle ticket you buy, you’ll be entered to win!

Raffle tickets are only $10 each, and can be purchased in person at Pine Mountain Sports. Every dollar goes to Cascade Youth & Family Center!

The winning ticket will be drawn at 10AM at Pine Mountain Sports on Thu Aug 1, 2019. The winner receives a 2019 Trek Fuel 9.8 carbon 29er mountain bike in the size of their choice. The bike is custom built by Pine Mountain Sports with the new Shimano XT 1×12 group. Winner need not be present to win, but must take final delivery of their new bike in person at Pine Mountain Sports. No exceptions. Questions? Contact info@pinemountainsports.com


Shipping Your Bike via BikeFlights.com

Shipping your bike someplace? Pine Mountain Sports highly recommends using BikeFlights.com

In addition to being the least expensive shipping option for almost any bicycle and destination, BikeFlights lets you enter your own shipping details, and even allows you to schedule a round trip ticket for your bike (choosing both the delivery/pickup dates at once).

If you need Pine Mountain Sports to box your bike for shipping, we usually charge $50 for packing. This includes packing materials and a box, but does not include shipping costs. For that, we will work with you so that you can easily arrange your shipment vis BikeFlights.com

Here are a few steps to follow to ensure that our bike shipping process is as seamless as possible.

  1. Drop your bike off to our service department for boxing and shipping. You will receive a notification via email from the Pine Mountain Service Department when your bike is completely packed and ready for shipment. We’ll provide you with the bike box dimensions and the final weight.

  2. Once you have received that information you will be able to go to bikeflights.com to setup your account and arrange your bikes shipment.

  3. When processing your shipment please be sure to select the ‘pick-up’ option and enter a date. (The carrier does not receive any notification that your bike needs to be picked up if no pick-up date is entered). Please select the next business day (the day after you’ve received notification that your bike has been boxed and is ready for shipment). Pickups can only be scheduled Monday through Friday.

  4. Once your shipment setup is complete please forward the BikeFlights shipping labels to both tyler@pinemountainsports.com and cody@pinemountainsports.com. Tyler and Cody will take care of the labeling, and BikeFlights.com will send you notifications directly once your bike has been picked up. Easy! Got questions? Call our service department at 541-385-8080


Santa Cruz Bronson Raffle For FAN

Pine Mountain Sports is raising money for Family Access Network by raffling off a 2018 Santa Cruz Bronson Carbon CC XO1 mountain bike! Part of the fundraising efforts of the Pine Mountain Sports Community Ambassador Program, every penny collected from this raffle will be given directly to FAN.

What’s radder and badder than donating dollars to Family Access Network? How about donating dollars to Family Access Network AND getting rewarded with a raffle ticket chance to win a brand-stinking’ new Santa Cruz Bronson in Gloss Olive green. With 150mm of travel and a SRAM Eagle 1×12 drivetrain the Bronson is THE trail bike for our rockiest Central Oregon mountain bike trails. For every $10 raffle ticket you buy, you’ll be entered to win!

Raffle tickets are only $10 each, and can be purchased on-line at BendTrails.org and at Pine Mountain Sports. No more than 1000 raffle tickets will be sold.

The winning ticket will be drawn at 7PM during the Deschutes Brewery 30th Anniversary Party held at Drake Park in Bend, Oregon on Sat June 30, 2018. The winner receives a 2018 Santa Cruz Bronson Carbon CC X-01 mountain bike (pictured) in the size of their choice. Winner need not be present to win, but must take final delivery of their new bike in person at Pine Mountain Sports after July 1, 2018. No exceptions. Questions? Contact info@pinemountainsports.com


SRAM Brakes? Heads Up!

Thanks for buying your mountain bike from Pine Mountain Sports! If you’re riding on a newer Trek, Santa Cruz, or Juliana mountain bike then we know that many of your bikes are equipped with the latest SRAM Guide or SRAM Level hydraulic disc brakes. You can look on the master cycling and see if they are labeled as such (see pic).

These are excellent brakes, and (like us) our customers have been very happy with the braking power and feel of these latest offerings from SRAM. That said, the Pine Mountain Sports service department has been in contact with SRAM regarding some issues that a few of our bikes with these Guide and Level brakes have been having this summer…

These handful of problematic brakes only had issues when the bike is ridden while it’s very, very hot outside. This summer, when the temperature was in the triple digits, a few of you who were still out on the trails brought your bikes in to see us because your brake levers started having issues with sticking or gradually locking up in the heat. We started asking questions of our friends at SRAM and were able to work with them so that we could repair or replace any of our customers Guide or Level brakes that were problematic.

The brakes that had issues had a common scenario, 100 degree temps outside, mountain bike left outside and baking in the sun (like parked on an exposed rooftop rack), and then immediately taken on a trail ride in said 100 degree temps. The extreme heat would cause a very slow lever return due to the piston swelling internally. Not a common scenario, but a scenario that shouldn’t regularly cause problems with a quality hydraulic brake like these.

Please be aware that there is not an actual recall on these brakes from SRAM. That said, we want to give you a heads up that we are already working with SRAM to make sure our service department will be among the first to get the information we need to determine if any our customers brakes are possibly affected. If needed, this can be determined in the future with a potential list of serial numbers of affected brakes.

If you’ve experienced issues, we can easily identify any brake that might be problematic by running the serial number on the underside of the brake caliper. This will require removing the brake caliper, which we’re happy to do the next time your bike is in for routine service.

Again, unless you are riding in triple digit heat, your Guide and Level brakes should still be working awesome! And most of us were floating the river when the heat wave came to see us, which means that most of us in Bend have not experienced any issues at all. And, since it’s November now, we’re not going to see any issues (while riding in Oregon) any time in the near future. So keep calm, and carry on. And definitely keep riding your bike!

In the meantime, if you have any concerns, or have had any hot-weather braking issues, please call our service department and we’ll be happy to assist in making sure that your SRAM hydraulic disc brakes are working as awesome as the Pine Mountain Sports service department and our good friends at SRAM always intended them to. As always, we’re looking out for you and your investment, and we’ll be here to take care of you and any related brake issues now, next season, or for as long as you own your bike that we built for you!

Thanks! We’re always here when you need us.

The Pine Mountain Sports Service Department


Raise A Pint for Volunteers in Medicine!

Eat at Deschutes Brewery this Tuesday and and every Tuesday in August 2017 and $1 from every pint you drink will go directly to Volunteers in Medicine Clinic of the Cascades-VIM!

If you can’t make it to the pub, you can swing by the tap room on Tuesdays, fill your growler, and $2 will go directly to VIM.

Pine Mountain Sports is continuing the work of our new Community Ambassador Program. Our Community Ambassadors have each pledged to give $500 to a very deserving, and underfunded, non-profit organization of our choice.

For 2017 we are focusing these efforts on Volunteers in Medicine – Clinic of the Cascades. Volunteers in Medicine (VIM) provides healthcare on a donation basis to low-income, working adults who live in Central Oregon and have no medical insurance or means to pay for care.

We are very grateful to our friends at Deschutes Brewery for designating our 2017 Community Ambassador Program and Volunteers in Medicine – Clinic of the Cascades as their Raise A Pint beneficiary for August!

Let’s raise a pint together while raising some dollars for those who are providing healthcare for the hard working, low-income members of our community that need it the most.

Get some! Give some! ~ Dan McGarigle, Owner


Pine Mtn. Helps Reduce Bike Theft in Bend

Pine Mountain Sports has been working closely with the Bend Police Department over the past two summers to help reduce bike theft in Bend. We were recently recognized by the City of Bend for having a role in reducing bike theft by over 60% compared to the previous year!

Pine Mountain Sports creates a Bike Index account for every customer that we sell a bike to, and we’ve provided bait bikes to the Bend Police Department that have been stolen and tracked to make numerous arrests! That said, we give all of the credit to the City of Bend Police Department for looking out for the cyclists in Bend and working overtime to catch bike thieves! Thank you!


Community Ambassadors For VIM

Volunteers In Medicine – Photo by The Bend Bulletin

For many in our Central Oregon community, 2017 has started off as a very tough year. It’s easy to feel overwhelmed by abrupt changes in our National policies. However, one of the best ways to overcome those feelings is to make a positive impact in our local community. Right now.

At Pine Mountain Sports we recognize that Bend is growing. As our population increases, the needs and demands on our social services here in Central Oregon are also increasing. We believe that it’s our responsibility to embrace the volunteers who are working their asses off to serve our neighbors and Bend residents with real needs – and we are asking for your help.

Pine Mountain Sports is continuing the work of our new Community Ambassador Program. These Community Ambassadors have each pledged to give $500 to a very deserving, and underfunded, non-profit organization of our choice. (In 2016 our Community Ambassadors donated $22,736 to CASA of Central Oregon!)

For 2017 we are focusing these efforts on Volunteers in Medicine – Clinic of the Cascades. Volunteers in Medicine (VIM) provides healthcare on a donation basis to low-income, working adults who live in Central Oregon and have no medical insurance or means to pay for care.

VIM provides patients with primary and specialty medical care, prescription medications, mental health care, basic optometry, dental cleanings, and targeted health education programs. VIM’s patients are adults who are not eligible for the Affordable Care Act programs and have annual incomes that are less than 250% of the federal poverty level, with the average household income of about 125%, or $31,000 for a family of four.

The majority of VIM’s patients work multiple part-time jobs in construction, landscaping, various trades, restaurants, hospitality

Most patients have one or more chronic conditions that are managed with medical oversight and access to care, which we would like to help fund. VIM leverages free medication, medical supplies, and pro-bono care in the community to provide $7 of care for every $1 we raise!

We are asking you to join us in becoming a Community Ambassador. By pledging $500 directly to Volunteers in Medicine, you would provide $3500 in health care and join the ranks of local businesses and concerned citizens who are working to make a big, big difference in 2017…

Subaru Of Bend
Parrilla Grill
The Skjersaa Group at Duke Warner Realty
Hydro Flask
Spork
RecWare Northwest
Home System Solutions
10 Barrel Brewing Company
Fearless Baking
Deschutes Brewery
Terry West – Lowes Property Management.
Bend Dental Group
The Renaissance Charitable Foundation, Inc.
All Access Staging & Productions
Ascent Capital Management, LLC
Bend Radio Group
Megan Power, Broker – Coldwell Banker Morris Real Estate
Alpenglow Vacation Rentals
Green Loop Solutions
Timberline Construction
Tumalo Creek Kayak & Canoe
Michael
Kathy & Maury
Chris
Zack & Maureen
Megan
Jen
Elise
Jane, Amy & Henry
Erika
Jade
John
David
Brooks
Sarah
Michael

…and the list is growing! This is not just for businesses. We have commitments from numerous private families and individuals who have committed to being a Community Ambassador! Let’s add your name here. With your help we can provide stability and a brighter future for our less fortunate neighbors in Central Oregon.

Are you with us? You can donate now by clicking here.

Please feel free to email VIM@PineMountainSports.com (this email comes straight to me) with any questions you may have for me. We will be recognizing all our Community Ambassadors at this years Powderhound Preview on Wed Nov 15, 2017.

Get some! Give some.

Dan McGarigle, Owner
Pine Mountain Sports


How To Not Get Your Bike Stolen in Bend

Your rig looks rad with all those bikes on it! But don’t let it out of your sight.

Unfortunately, bike theft in Bend is a thing. Bend is a destination for mountain bikers, which also means that Bend is a destination for bike thieves. As a bike shop, we have a front row seat for reports and stories and insurance claims related to our customers getting their bicycles stolen. It sucks. But, it’s often avoidable…

1. Visiting Bend? Never leave your bikes on your car overnight.

FACT: As a destination shop for visiting mountain bikers, this is a common story. “I just got into town last night and we had our bikes stolen off of (or out of) our car in the hotel parking lot!” That sucks.

STORY: No matter where you travel, never leave your bikes on your car overnight. Even if they are locked to the roof rack. Bike thieves will pry the entire roof rack off of your car, with the bikes still on it, and trash your car in the process. The little locks on your roof racks are great for keeping your bike secure while you use the restroom at the gas station, and maybe eat dinner with your bikes within view. They are not intended to secure your bicycles overnight. Or while you’re at the movies. Or out late for dinner. Unload your bikes and bring them inside. Every night.

2. Don’t leave your garage door open unless you are standing in your garage.

FACT: In 2015 the Bend Police Department received over 360 bicycle theft reports which accounted for more than 400 stolen bicycles inside Bend city limits. Only 29% of bicycles stolen in Bend were locked up and reportedly had a lock defeated or cut. This means that 280+ of these 400 bicycles were not locked! Bicycles stolen out of open garages in Bend were unlocked 93% of the time!!!

STORY: We always hate to hear that a customer got their bike stolen. But, when we’re told that their unlocked bike was taken from their porch, driveway, or garage that they left open overnight – it’s reeeeeally hard to feel sorry for them. Seriously people, let’s not make it too easy for bike thieves. You only went into the house for a few minutes? How long do you think it takes for somebody to walk in and ride out with one or two of your bicycles? If I just happen to be walking past your house it takes about 30 seconds – and that’s with our beer still in our hand.

3. Don’t even plan on locking up your fancy mountain bike.

STORY: We’ve had many a customer ask which lock we’d recommend for securing their $6000 mountain bike. Our answer is often this… “You won’t need a lock because you’re NEVER going to leave this bike anywhere unattended. You’re going to be riding it. Transporting it in your car while you are driving the car. Or the bike will be secure inside your home or garage. There are no other places where this bicycle should be.” You wanna go down to the bars or to work? Ride your cruiser bike. Or walk. Is this realistic? If you care about your fancy bike, absolutely!

4. Know your serial numbers and register all of your bicycles with a free service like BikeIndex.

FACT:  Less than 20% of bikes stolen in Bend in 2015  were recovered and returned to their owners. And, only 25% of Bend bike owners knew all or part of their bike serial numbers. If you don’t know, or can’t quickly get, the serial number then the likelihood of getting your bike back is slim. When you register your bicycle on BikeIndex you make it possible for law enforcement to instantly determine if a bicycle they’ve recovered has been stolen and that it belongs to you. When you register your bicycle on BikeIndex any person or bicycle shop can look up a bicycle to see if it was reported stolen – and find out who it belongs to.

STORY: If your stolen bicycle gets brought into our store by a fishy owner and our service department is suspicious of it, we can instantly look it up on BikeIndex and see if it’s been reported as stolen (by you) and find out who the owner actually is. Rad!

Let’s run bike thieves out of Bend. The best way to do this? Starve them out.

AWESOME STORY: The good news is that, in response to a record 49% increase in bike thefts in 2015, Bend Police conducted a season-long sting operation in 2016 which made use of “bait bikes” and resulted in 16 felony bike theft arrests and (by year end) a 60% drop in bicycle thefts. Rad! But, one of Bend’s biggest bike theft problems still exists – most stolen bicycles were not locked up. C’mon, people! Let’s not make it too easy for them.

The Top 5 Locations For Bike Theft in Bend (via 2015 Bend PD reports)…

  • Yard/Porch/Driveway – 32.7% (Usually unlocked!)
  • Public Bike Rack – 19%
  • In Garage – 12.6% (Garage left open and/or bikes unlocked 93% of the time!!!)
  • Outside a Business – 11% (Usually unlocked!)
  • In Vehicle/Truck, or On Vehicle Rack – 6.9%